Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary: Leads a team of digital professionals within a designated specialty or area. Contributes to decisions on implementing, maintaining, and optimizing digital resources and processes within the specialty. Ensures effective execution of digital initiatives aligned with team goals

Essential Functions-Works with Digital directors to establish the team's goals and objectives, often participating in defining work products and timelines.
-Manages the day-to-day activities of a team of Digital professionals. Focuses on producing the team’s deliverables on time and within budget.
-Employs service management and/or project management methodologies to deliver high-quality work products.
-Attracts, retains, and develops high-quality staff.
-Establishes and maintains a work environment conducive to high performance.
-Promotes and encourages a high-quality customer service experience for all customers – internal and external.
-Collaborates well with other teams and departments to produce results.
-Manages medium complexity projects and/or services.

Education
Bachelor's Degree Information Systems required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
Yes

Experience
Experience working in digital specialty/area that the management position oversees 5-7 years required

Knowledge, Skills and Abilities
- Excellent verbal and written communication skills.
- Experience in project management, product management, and/or service management methods.
- Proven ability to attract, mentor, and develop staff.
- Demonstrated experience as a collaborator, working across different teams/groups and with vendors to achieve results.
- Demonstrated commitment to the delivery of high-quality customer service.
- Demonstrated ability to interact with all levels of the organization.

Working Model Requirements

• M-F Eastern Business Hours Full Time required

• Hybrid model includes in person onsite work at MGB local sites, weekly or monthly, to be determined based on business needs

• Must be flexible for weekly or monthly in person stakeholder meetings, team meetings and internal customer needs

• On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment

Hybrid

399 Revolution Drive

40

Regular

Day (United States of America)

Pay Range

$117,707.20 - $171,204.80/Annual

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework