Business Analyst II, International Patient Services
Mass General Brigham
IT, Customer Service
Somerville, MA, USA
USD 63,648-90,750.4 / year
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Mass General Brigham International Patient Services represents the systemwide platform to provide cutting-edge clinical care to patients from around the world. This business combines a broad existing set of capabilities from the academic medical centers and specialty hospitals within the MGB system with a significant investment program to take the business to the next level. The Business Analyst II:Reports to the Director, Business Analytics and is primarily responsible for analyzing international patient data, creating reports and analyses that answer business questions for internal stakeholders
Translates complex healthcare data into clear visualizations that reveal trends, and communicates these insights internally to inform growth strategies and tactics
Owns execution of ad-hoc data requests
Supports with international patient data architecture, hygiene, maintenance, and enhancements
Serves as subject-matter expert on internal database systems
Principal Duties and Responsibilities
As a key member of the Finance and Business Operations team, the Business Analyst II will be exposed to a wide variety of unique business questions from internal stakeholders, and will analyze international patient data to generate evidence-backed answers to key business questions
Overall responsibilities and day-to-day duties:
Develops high-quality client-facing presentations, condensing complex patient data trends into digestible, succinct slides
Supports the creation, maintenance, and reporting of patient volume and financial dashboards
Supports international patient data architecture including data hygiene, definitions, enhancements, crosswalks, workflows, and automations
Owns execution of ad-hoc analysis including data requests, financial modeling, and more
Connects patient data trends with overarching department strategy
Quickly consumes internal patient data and external market data, understands implications for MGB International Patient services
Collaborates and coordinates with cross-functional MGB internal stakeholders to contribute to, and in some cases, manage projects end-to-end through execution.
Uses Artificial Intelligence tools to streamline data workflows, optimize reporting processes, increase efficiency, and automate repetitive tasks where appropriate
Qualifications
Education
Bachelor's Degree Finance required or Bachelor's Degree Business Administration required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Healthcare, financial, or business analysis experience 2-3 years required
Knowledge, Skills and Abilities
- Proficiency in financial analysis tools and software.
- Strong analytical, problem-solving, and communication skills.
- Ability to collaborate effectively within a team environment.
- Familiarity with project management.
- Skilled in Excel, data visualization tools (e.g., Tableau, Power BI), and related systems.
- Strong attention to detail.
- Strong communication skills both written and oral.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$63,648.00 - $90,750.40/Annual
Grade
6
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.