Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
Working collaboratively with digital, clinical, and operational leaders to define goals, ensure alignment with overall business objectives, and facilitate effective collaboration across various departments. Operating with significant autonomy, this role is entrusted with the strategic leadership and end-to-end management of high-impact digital health projects. Reporting directly to the Director is responsible for conceiving, designing, developing, and implementing Programs that substantially enhance patient care and operational efficiency.

Essential Functions
-Independently lead and drive high-priority, complex, multi-disciplinary digital health projects from conception through completion, ensuring alignment with the organization’s strategic goals.
-Utilize advanced program management methodologies, including agile, to deliver complex programs on time, within scope, and on budget.
-Lead the design, development, and deployment of innovative applications that directly impact patient care and operational workflows.
-Serve as the primary liaison between technical teams, clinical leaders, and operational managers to ensure cohesive program execution.
-Work closely with senior leadership to define and refine goals for digital health initiatives, ensuring they align with the organization’s long-term vision and business objectives.
-Independently manage relationships with multiple vendors, ensuring the delivery of contracted services and products.
-Negotiate optimal service agreements to benefit project outcomes and organizational interests.
-Engage in continuous improvement initiatives, sharing knowledge and leading practices to elevate team performance and project quality.

Education
Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
Yes


Experience
Progressive experience in digital health or IT roles, with a proficient focus on relevant IT disciplines 8-10+ years required and Experienced with digital technology implementation and service delivery in complex healthcare organizations 3-5 years required

Knowledge, Skills and Abilities
- Proficient analytical and problem-solving skills.
- Ability to adapt and re-prioritize as organizational needs change.
- Comfortable as a leader in a highly matrix environment: Able to coordinate a group of clinicians, staff, and administrators, and exert decisiveness in an unobtrusive way.
- Able to quickly understand and discuss situations and challenges, and make decisions.
- Exceptional interpersonal skills to be able to work with staff at all levels on issues that may be complex, sensitive, and confidential.
- Ability to facilitate and work within a complex, multi-site environment.
- Motivated, energetic, and creative; Requires little direction but is not averse to feedback and guidance.

Working Model Requirements

• M-F Eastern Business Hours Full Time required

• Hybrid model includes in person onsite work at MGB local sites, weekly or monthly, to be determined based on business needs

• Must be flexible for weekly or monthly in person stakeholder meetings, team meetings and internal customer needs

• On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment

Hybrid

399 Revolution Drive

40

Regular

Day (United States of America)

Pay Range

$117,707.20 - $171,204.80/Annual

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework