Willow Application Coordinator II
Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryResponsible for improving experience with the EHR and associated clinical IT systems. Will be a leader and change agent, working closely with leaders and clinicians to understand their users' work flows and needs. Responsible for analyzing, developing, documenting, and tracking clinical content. Develop and oversee the completion of project plans and schedules, and track the progress of content development and build, including remediation efforts, enhancement, and demand projects.
Essential Functions
-Maintains awareness of existing and emerging technology, regulatory, and market factors and assists in the development of the clinical IT strategy.
-Serves as a key clinical promoter for major information technology projects within their purview.
-Acts as an advocate for the protection of patient privacy and the security of protected health information.
-Manages content development and helps to inform build activities between and among work groups.
-Leads assigned work groups and facilitates interactions and communication to arrive at solutions for content development and management.
-Provides coordination and direction to complete the assigned clinical content tasks, produce the required deliverables, track and resolve issues, and meet the relevant project milestones according to the established timeline.
-Formulate recommendations as appropriate based on the results of the analysis.
-Facilitates training sessions and workshops for clinical staff to promote quality standards and leading practices.
Qualifications
Education
Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred
PharmD or equivalent required
Can this role accept experience in lieu of a degree?
No
Experience
Experience in clinical informatics 5-7 years required
Knowledge, Skills and Abilities
- Authority-level knowledge of clinical operations and related business processes.
- Excellent leadership and supervisory skills.
- Excellent problem solving and organizational skills.
- Proficient with standard office technologies and software.
- Results-oriented ability to focus on solutions for relevant, concrete issues.
- Strategic and able to quickly understand and discuss situations and challenges.
- Direct and open communication is able to be concise, articulate, and able to communicate effectively orally and written.
Additional Job Details (if applicable)
M-F Eastern Business Hours required
Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs)
1-2 onsite days per week
Remote working days require stable, secure, quiet, compliant working station
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$115,398.40 - $167,845.60/Annual
Grade
8
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.