Senior Digital Manager, Heart and Vascular Institute
Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:This position works with senior leadership to establish goals and objectives of a large team, or multiple teams.
Does this position require Patient Care? No
Essential Functions: Manages the activities of one or more teams of Digital professionals.
-Focuses on achieving the deliverables on-time and within budget. <br>
-Employs service management and/or project management methodologies to deliver high quality work products.
-Attracts, retains and develops high quality staff.
-Establishes and maintains a work environment conducive to high performance.
-Addresses the training and professional development needs of the staff.
-Promotes and encourages a high-quality customer service experience for all customers – internal and external.
-Collaborates well with other teams and departments to produce results. <br>
-May work with multiple vendors to assure delivery of contracted services and products.
-May engage in negotiations with vendors.
-Manages several medium to high complexity projects and/or services.
Qualifications
Education
Bachelor's Degree required.
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Progressive experience in digital/IT positions within relevant IT discipline. 8-10+ years required and Management/Leadership experience 3-5 years required
Knowledge, Skills and Abilities
- Customer/Patient Focus: Building strong customer/patient relationships and delivering customer/patient centric solutions.
- Manage Complexity: Make sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
- Cultivate Innovation: Create new and better ways for the organization to be successful.
- Ensure Accountability: Holding self and others accountable to meet commitments.
- Learning Agility: Actively learn through experimentation when tackling new problems, using both successes and failures as a learning folder.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$115,398.40 - $167,845.60/Annual
Grade
8
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.