Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The role works with EMPI Operations staff and entity and affiliate staff to address patient identity data integrity issues. The primary responsibility is to provide operational support in the management of patient identity. The position is also responsible for supporting maintenance of patient identity data integrity and assisting the unit in piecing together the patient identity story.

Essential Functions
-Manages paper chart retrieval and return process.
-Performs paper record analysis and update electronic record with missing data.
-Contact patients as needed, following strict protocols/policies and procedures to clarify, confirm, and obtain documentation for identity changes and duplicate record verification.
-Manages EMPI emails, telephone calls, service tickets, and correspondence as required.
-Receives, validates, and completes requests to mark a patient as deceased, updating the EPIC MPI and EMPI systems.
-Compiles statistical data as needed for all entities participating in the EMPI and Epic MPI and identify trends and/or issues pertinent to the operations and integrity of the EMPI and Epic MPI database.
-Provides feedback to users regarding data integrity errors, distributing communication regarding data integrity policies, procedures, tip sheets, and best practices.

High School Diploma or Equivalent required

Experience
Related experience in healthcare setting 2-3 years required

Knowledge, Skills and Abilities
- Strong analytical, investigational and problem-solving skills.
- Highly effective interpersonal and communication skills.
- Strong PC skills required.
- Strong organizational skills.

• M-F 8 AM to 4:30 PM EST hours; (flexible when on site)
• Hybrid role, 1x a week on site at:121 Inner Belt Rd, Somerville, MA 02143

Hybrid

399 Revolution Drive

40

Regular

Day (United States of America)

Pay Range

$21.78 - $31.08/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework