Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
Act as part of a team of application and workflow experts to provide design & build support supporting Epic and possibly other healthcare systems. Analyzes the organization's current business practices and translates them into configurations and workflows for successful product implementation.

Essential Functions
-Assists with the documentation of business requirements and the translation of those requirements into functional specifications and/or system build/configuration for the software application.
-Assists with the development and execution of testing plans and other software quality assurance tasks.
-Provides ongoing support of the software applications by identifying and resolving issues, escalating as needed for timely resolution.
-Runs reports and performs other tasks associated with the ongoing operation of the software environment.
-Participates in regular team meetings to discuss team activities, issues, and updates.
-Participates as needed with a review of the training curriculum and end-user documentation for the applications user community.

Education Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Experience in healthcare information technology 0-1 year preferred Knowledge, Skills and Abilities - Must be able to obtain required Epic certifications as outlined by program requirements. - Experience in the development, support, or operation of software applications, preferably in a healthcare setting. - Ability to document workflows and business processes. - Strong interpersonal skills to effectively communicate with both technical and non-technical staff. - Strong problem-solving skills. - Knowledge of Microsoft Office 365 and other popular office productivity solutions.

• M-F Eastern Business Hours required

• Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs)

• Remote working days require stable, secure, quiet, compliant working station

Hybrid

399 Revolution Drive

40

Regular

Day (United States of America)

Pay Range

$61,609.60 - $88,004.80/Annual

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework