REDCap Application Analyst
Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The OpportunityThe REDCap Applications Analyst leads the design, development, testing, implementation, and ongoing maintenance of new and existing REDCap application features and functionality. The REDCap Applications Analyst is responsible for managing several concurrent projects or initiatives related to the application and its end users.
What You'll Do
- Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications for the software application.
-Offers recommendations for improvements in data collection, workflow, or other processes when possible.
-Works closely with the application’s vendor or developer to communicate the functional specifications, providing details to improve understanding.
-Develops test plans and performs related software quality assurance tasks.
-Designs the training curriculum for the software’s user community.
-Leads the development of end user documentation.
-Provides ongoing support of the software applications by identifying and resolving issues, often as the point of escalation for more complex issues.
Qualifications
- Bachelor's Degree Information Systems preferred
- MGB can consider and review experience in lieu of a degree
- Experience in the development, support or operation of software applications, preferably in a healthcare setting
- 5+ years REDCap Administrative support required
Skills and Abilities
- Knowledge of the workflows and operations supported by the software application(s).
- Strong oral and written communication skills.
- Demonstrated analytic and problem-solving skills.
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
- Knowledge of Microsoft Office 365 and other popular office productivity solutions.
Additional Job Details (if applicable)
Onsite Flexible Working Model Required
- M-F Eastern Business hours
- Onsite Flexible working model required weekly or monthly
- Must be flexible for onsite to accommodate team needs, business needs, stakeholder meetings as planned
- Remote working days require stable secure, quiet, compliant working station
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$92,102.40 - $134,056.00/Annual
Grade
7
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.