Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Opportunity

The REDCap Applications Analyst leads the design, development, testing, implementation, and ongoing maintenance of new and existing REDCap application features and functionality. The REDCap Applications Analyst is responsible for managing several concurrent projects or initiatives related to the application and its end users.

What You'll Do

- Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications for the software application.
-Offers recommendations for improvements in data collection, workflow, or other processes when possible.
-Works closely with the application’s vendor or developer to communicate the functional specifications, providing details to improve understanding.
-Develops test plans and performs related software quality assurance tasks.
-Designs the training curriculum for the software’s user community.
-Leads the development of end user documentation.
-Provides ongoing support of the software applications by identifying and resolving issues, often as the point of escalation for more complex issues.

• Bachelor's Degree Information Systems preferred
• MGB can consider and review experience in lieu of a degree
• Experience in the development, support or operation of software applications, preferably in a healthcare setting
• 5+ years REDCap Administrative support required

Skills and Abilities

• Knowledge of the workflows and operations supported by the software application(s).
• Strong oral and written communication skills.
• Demonstrated analytic and problem-solving skills.
• Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
• Knowledge of Microsoft Office 365 and other popular office productivity solutions.

Onsite Flexible Working Model Required

• M-F Eastern Business hours
• Onsite Flexible working model required weekly or monthly
• Must be flexible for onsite to accommodate team needs, business needs, stakeholder meetings as planned
• Remote working days require stable secure, quiet, compliant working station

Remote

399 Revolution Drive

40

Regular

Day (United States of America)

Pay Range

$92,102.40 - $134,056.00/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework