Application Analyst
Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary<br>Responsible for providing, designing, developing, testing, implementing and ongoing maintenance of new and existing software applications. This role also provides training and support to end users.<br><br>Essential Functions<br>-Reviews system requirements and business processes; tests, debugs and implements software solutions. <br>-Develops and executes test plans and performs other software quality assurance tasks. <br>
-Trains end users on the operation of software applications. Develops end user documentation. <br>
-Provides ongoing support of the software applications by identifying and resolving issues. <br>
-Runs reports, updates tables and performs other tasks associated with the ongoing operation of the software environment. <br>
-Participates in regular team meetings to discuss team activities, issues and updates. <br>
Qualifications
Education
Bachelor's Degree Information Systems preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
-Experience in the development, support or operation of software applications 2-3 years required
- Compass Rose or Healthy Planet for Health Plans certification.
Knowledge, Skills and Abilities
- Strong oral and written communication skills.
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
- Demonstrated analytic and problem-solving skills.
- Ability to learn quickly.
- Knowledge of Microsoft Office 365 and other popular office productivity solutions.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.