Site: Mass General Brigham Health Plan Holding Company, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary<br>Responsible for providing, designing, developing, testing, implementing and ongoing maintenance of new and existing software applications. This role also provides training and support to end users.<br><br>Essential Functions<br>-Reviews system requirements and business processes; tests, debugs and implements software solutions. <br>
-Develops and executes test plans and performs other software quality assurance tasks. <br>
-Trains end users on the operation of software applications. Develops end user documentation. <br>
-Provides ongoing support of the software applications by identifying and resolving issues. <br>
-Runs reports, updates tables and performs other tasks associated with the ongoing operation of the software environment. <br>
-Participates in regular team meetings to discuss team activities, issues and updates. <br>

Education
Bachelor's Degree Information Systems preferred

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

Experience
-Experience in the development, support or operation of software applications 2-3 years required

- Compass Rose or Healthy Planet for Health Plans certification.

Knowledge, Skills and Abilities
- Strong oral and written communication skills.
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
- Demonstrated analytic and problem-solving skills.
- Ability to learn quickly.
- Knowledge of Microsoft Office 365 and other popular office productivity solutions.

Remote

399 Revolution Drive

40

Regular

Day (United States of America)

Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework