Application Analyst, Strata
Mass General Brigham
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
The Application Analyst I participates in design, development, testing, implementation, and maintenance of new and existing software applications. This role participates in multiple concurrent projects, supporting the IS Manager, Systems Team Lead, and Sr App Analysts to ensure that business requirements are accurately translated into functional specifications and effectively communicated to software vendors and developers. The Application Analyst I supports end users, troubleshoots issues, maintains data integrity, and optimizes workflows to enhance system functionality and business operations.Essential Functions
Application Development & Maintenance
• Assist design, development, testing, and implementation of new and existing software applications.
• Contributes to multiple projects related to the application and its end users.
• Ensure business requirements are accurately translated into functional specifications.
• Work closely with IS Manager, Systems Team Lead, and Sr Application Analysts improve system functionality across modules.
• Monitor application upgrades and assess their impact on operations across modules.
Business & System Support
• Support the IS Manager and Sr App Analysts in understanding business operations and translating requirements into system design.
• Provide ongoing support by identifying and resolving complex issues, escalating to the IS Manager, Sr App Analyst, and Systems Team Lead as needed.
• Support maintenance of Strata Financial Data Model (FDM) and Requirements Workbook (e.g., job code and pay code groupings, charge code mapping).
• Provides ongoing support of the software applications by identifying and resolving issues, escalating as needed for timely resolution.
Data & Reporting Management
• Monitor reporting portfolio, ensuring data accuracy and accessibility.
• Work with IS Manager, Systems Team Leand, and Sr App Analyst to review and then execute external data requests to support enterprise initiatives.
• Execute reconciliation process for raw data imports and escalate data exceptions.
• Provides high quality, customer-focused services.
• Runs regular data quality audits reports.
• Monitor intake queue, triaging and escalating inputs as needed.
Qualifications
Education
A bachelor's degree in business, healthcare administration, or a related field of study. Equivalent experience can be accepted in lieu of a degree
Experience
1-3 years of experience in financial systems management, financial analysis, IS administration, or a related role.
Knowledge, Skills, and Abilities
Strong knowledge of financial systems and enterprise reporting tools.
Experience in translating business requirements into functional system designs.
Proficiency in data reconciliation, reporting, and quality assurance practices.
Strong problem-solving skills and ability to manage multiple initiatives.
Excellent communication and stakeholder management skills.
Commitment to accuracy, detail, and continuous improvement.
Proficient in Excel
Additional Job Details (if applicable)
Working Model
- M-F Eastern business hours required
- Hybrid working model includes onsite work weekly and events at MGB local sites and Assembly Row.
- Remote days require a stable, quiet, secure working station that is HIPAA compliant
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.