Qualifications:

• Bachelor’s Degree required.
• 3-5 years of healthcare information technology experience
• A combination of education and experience may be substituted for requirements.

Skills/Abilities/Competencies:

• Experience in the development, support, or operation of software applications, preferably in a healthcare setting
• Ability to document workflows and business processes.
• Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
• Strong analytic and problem-solving skills
• Ability to learn quickly.
• Knowledge of Videoconferencing Applications (i.e.: Zoom, Doximity, WebRTC, Teams)
• Knowledge of Microsoft Office 365 and other popular office productivity solutions

Supervisory Responsibilities:

• No direct reports; may indirectly provide leadership and guidance to less seasoned and new staff

Fiscal Responsibility:

• No direct budgetary responsibility
• Demonstrates fiscal responsibility by effectively using Mass General Brigham resources.

Working Conditions:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• This position requires occasional local travel to MGB sites, vendors, and/or conferences.
• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.
• Normal office working conditions. The noise level in the work environment is quiet to moderate.
• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision and depth perception.
• On-call coverage expected as business needs dictate.

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.