The Opportunity

Dana-Farber Cancer Institute's Digital Health Innovation Group (DHIG) leads and supports the development, testing, and expansion of innovative digital solutions designed to improve the experiences of patients and staff, as well as to create new revenue streams. Together with the Lead Innovation Strategist, the Senior Digital Health Innovation Analyst assists innovators in refining their ideas and steering them toward more strategic and impactful digital health solutions while also contributing to the development of and ensuring compliance to DFCI’s evolving governance and information security policies.

The Senior Digital Health Innovation Analyst is deeply involved with the Institute's varied needs, acting as both a connector and a strategic thinker. The role emphasizes strategic planning and human-centered design, ensuring that digital solutions are created with a clear understanding of users' needs. The individual in this position is expected to challenge the status quo and drive innovation thoughtfully and respectfully.

Moreover, the role requires a willingness to engage with a broad range of individuals across the Dana-Farber Cancer Institute, often involving connections with colleagues at all levels and in various departments to determine project ownership and facilitate decision-making. The analyst should be prepared for the collaborative nature of work at DFCI, where daily interactions with a variety of departments and stakeholders are routine. This aspect of the job underscores the need for flexibility, adaptability, and a cooperative approach, all of which are crucial for fostering innovation and achieving successful outcomes.

At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.

We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.

Principal Duties and Responsibilities

Specifically, the Senior Digital Health Innovation Analyst will :

• Lead initial idea/project intake
• Complete market analysis
• Drive requirements gathering and definition
• Participate in solution identification and planning
• Advise and guide tools and resource matchmaking
• Oversee vendor management and implementation
• Document project proposals, requirements, plans, project management assets, etc.
• Use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
• Other duties and responsibilities as assigned

Qualifications

Minimum Job Qualifications

• 8-10 years of experience in business and/or healthcare sectors
• Standard office applications such as Microsoft Office 365: Teams, SharePoint, OneDrive, Word, Excel, PowerPoint, Outlook; Visio; Smartsheet; Zoom

Preferred Job Qualifications

• Equally comfortable with Windows, Apple, iOS, Android interfaces
• Familiarity with agile and lean UX software development practices
• Familiarity with Web Content Accessibility Guidelines (WCAG) accessibility and writing for specified health literacy grade level and other regulatory constraints

Experienced business analysis ability to:

• Conduct primary and secondary research
  • Process and opportunity mapping
  • Landscape and gap analysis
• Elicit and specify business requirements and project scope resulting from stellar listening skills
• Gather, analyze, synthesize data of varying complexity
• Demonstrate technical, creative, and business understanding and insight
  • Strong knowledge and interest of trends in related industries and key players, emerging technologies, and new business models
  • Familiarity with systems dynamics thinking and modelling
  • Familiarity with a human-centered design product development lifecycle - envisioning new strategies and solutions, design, implementation, and support strategies
• Effectively communicate compelling stories in writing, visually and verbally
  • Ability to convey data/ideas to all levels of management and a broad constituency
  • Able to demonstrate technical, creative, and business understanding and insight

Proven project management ability to:

• Proficiently manage large, complex projects, their dependencies, team members, other resources, schedules, prioritization, and delegation
• Manage multiple projects simultaneously
• Diplomatically and professionally work with project sponsors, executives, and steering committees
• Develop charters, project management plans, work breakdown structures, schedules, status reports, success metrics, etc.
• Manage organizational change
• Follow through and demonstrate consistent dependability
• Handle customer service at a high level, especially respectful negotiation/persuasion
• Analyze large and small amounts of data, processes, and trends
• Solve people, process, and data problems individually and as part of a team
• Coach, mentor, and train other staff members
• Demonstrate creativity on process improvement initiatives

Diversity Statement

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.