When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The EHR Application Analyst II performs a variety of duties related to the information technology applications.

Responsibilities include assisting with design, development, system configuration, implementation, continuous improvement and support of information systems for the organization.

The EHR Application Analyst II must be comfortable working with multiple teams and key customers to ensure appropriate development and implementation of application functionality.

Job Description:

Primary Responsibilities:

1. Defines, documents, builds and maintains EHR application content.
2. Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner.
3. Completes assigned projects and meets deadlines with moderate supervision from Team Leader and/or manager and begins to exhibit strong project management skills.
4. Escalates any issues that may adversely impact deliverables.
5. Achieves and maintains required certifications (if applicable) of respective EHR application and stay current with new application functionality and enhancements.
6. Acts as a liaison between IT, customers and/or vendors. Participates in meetings with all operational areas using the software application.
7. Prepares and maintains documentation, including analysis, design, programming, standard procedures and user guides.
8. Performs all other duties as needed or directed to meet the needs of the department and/or customer.
9. Provides on call / after hours support as required.
10. Mentors junior colleagues in the development of application knowledge.

Required Qualifications:

**High School diploma or GED required. Bachelor's degree preferred.
**1-3 years related work experience required in Direct experience in Electronic Health Record implementation and support. In lieu of direct experience, min. 2-5 years of operational experience utilizing the applicable Electronic Health Records' applications..
**Ability to analyze large data sets effectively and efficiently.
*Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support. If not currently certified (or proficient), employee will have 6 months from their Date of Hire or Date of Transfer into a position that requires certification (proficiency) to obtain such certification.
**Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Education:
Bachelor’s Degree in a related field. In the absence of a Bachelor’s degree, 8 years of clinical, healthcare operations, information technology, or health information technology experience, in addition to the experience requirement shown below.

Licensure, Certification & Registration
EHR (Electronic Health Record) Certification preferred

Experience:
**Two (2) years of experience implementing, designing, and/or managing a variety of EHR and clinical systems using multiple software programs and network applications.
**Experience working in a clinical setting.
** Experience working with clinical information systems or system implementation teams for complex projects and/or application development.

**Experience in full implementation software development cycle.
**Experience managing small projects with defined duration and scope.

Skills, Knowledge & Abilities:

• Ability to multi-task- Self-starter and motivator

• Excellent problem-solving and written and oral communication skills

• Candidate will have a proven track record of producing quality deliverables on time, taking ownership and accountability of assignments, and demonstrating a strong work ethic

• Willingness to address issues and take ownership, knowing when and how to escalate issues. Ability to understand and document business processes

• Creative approach to process redesign

• Proficient in Microsoft Office suite programs; specifically Excel and PowerPoint

• Knowledge of HL7 coding standards

• Knowledge of process redesign

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled